Information Collection
We collect information such as Steam (Steam 64 ID) and Discord (User ID) details solely for the purpose of processing digital content sales and keeping an accurate record of purchase orders. This ensures a smooth user experience. Additionally, we may gather non-personal data related to website usage, which helps us improve our website and services for all users.

Information Usage
Steam and Discord details are strictly used for account management and delivering our services. They are not used for any other purposes.
Non-personal data may be used to enhance the functionality of our website and services to improve the user experience.

Information Sharing
We do not sell or share your personal information with any third parties. Your data is handled with the highest respect for your privacy.

Data Retention
Customer data is retained for one year, as required by applicable laws and regulations. Once this period ends, your data will be securely deleted.

Data Security
We implement strong security measures to protect your information. However, please be aware that no method of online transmission or storage is completely secure. We continually update our security practices to keep your information safe.

Data Protection Rights
Users have the right to terminate their account on our website at any time. Once an account is terminated, all related data will be deleted. Please note that account termination will also remove any active purchases or roles linked to Discord/community servers.

Legal Basis for Processing
We process your data based on its necessity for fulfilling our contract with you (processing purchases) and on our legitimate interests, which include improving our services and enhancing your experience.

Changes to Privacy Policy
We may occasionally update this policy, with any changes posted on our website and Discord. We encourage you to review this policy regularly to stay informed about any updates.

Fulfillment Policy

Priority queue purchases take effect immediately, though they may require a server restart to become fully active. In general it will take at least between 5-10 minutes after the Priority Queue has been assigned to your SteamID.

Support
If you experience any issues with your purchases or services, please feel free to open a support ticket on our Discord server for assistance.